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Production & Delivery Times
Will your order be ready to dispatch in according to your specified turnaround time?
There is a strong possibility as over 75% of our products are manufactured and ready for dispatch within the estimated production time.
How do you find out how long your order will take to produce?
Check out the product page for the product you have ordered - where you will find the production time is stated. You will see that the production time will vary depending on the size of the order (as it does take a bit longer to manufacture larger quantities).
What do you need to do before we send the order to production?
Once the artwork has been prepared (either by you or our design team) you will be emailed an artwork proof. We need you to approve the artwork proof before we can send the order to production. This applies to all orders - whether they are new or repeat orders - and ensures that the correct artwork will be printed.
When will your order be ready to dispatch?
All of our quoted production times are based on the artwork proof being approved. All production times stated exclude delivery time and are based on normal business days of Monday to Friday and do not include Saturday, Sunday or NSW public holidays.
If you have any questions at all about our turnaround times please call us.
How long will my order take to be delivered?
Although your order may have a specified production time, please note that delivery times are calculated on top of this. We ship our orders with standard road couriers, they are not a guaranteed delivery service, however we find that they are usually pretty reliable. Please find the estimated delivery times below for each major city.
Sydney Metro: 1-2 business day estimate
Brisbane Metro: 1-2 business day estimate
Melbourne Metro: 1-2 business day estimate
Canberra Metro: 1-2 business day estimate
Adelaide Metro: 2-3 business day estimate
Perth Metro: 4-5 business day estimate
Hobart Metro: 4-5 business day estimate
Darwin Metro: 6-7 business day estimate
Please note: as a result of the Covid-19 crisis our couriers are busier than ever and some delivery times may be impacted.
Can I get express shipping to Sydney Metro?
Express shipping is only available to Sydney metro areas at an additional cost. This is a same-day delivery service that will deliver any time up until close of business the day your order is completed (provided the order has been paid in full). If you would like to arrange this, please select "Same Day" when uploading your artwork and our team will be able to advise the additional cost for this service.
Can I get express shipping interstate?
Express shipping is only available interstate at an additional cost. This is a next-day delivery service that will deliver any time up until close of business the day after your order is completed (provided the order has been paid in full). If you would like to arrange this, please select "Same Day" when uploading your artwork and our team will be able to advise the additional cost for this service.
If you would like to organise your own express courier, you are welcome to do so. If you are going to organise this, select ‘standard’ when quoting your order and make note that you will arrange your own courier.
Our high quality teardrop flags are perfect for indoor and outdoor marketing with rich vibrant color printing available as single or double sided. Choose from a variety of base and pole kit options. Free Carry Bag included with all large and extra-large teardrop flags.
All our banners are of the highest quality and produced for you in the shortest possible time. Just tell us what you want to have or do and we will make sure your needs and demands are satisfied. Our range of banner products including banner stands, fabric, indoor and outdoor banners and the very popular in marketing and advertisement – pop-up banners.
These simple and portable yet effective communication platforms require no tools and can be set up within seconds, which makes them one of the best forms of advertising on big events, conferences, presentations or exhibits. At PlusPrint we offer high-quality printing of banners and posters, which – if you choose to – later in the process can be attached to a banner stand. You can still easily manage your pop-up banner by reattaching or removing a stand, depending on your choice and the purpose of your banner. Such flexibility allows you to attach multiple banners to one stand without the necessity of purchasing more.
What is CMYK?
In printing, the standard colour mode used in CMYK. CMYK (Cyan, Magenta, Yellow & Black) represent the four colours used to create every other colour available. When you are creating your files, be sure to check the colour mode before sending to your printer. Programs like Photoshop use a different colour mode, RGB, not CMYK. CMYK may look more dull on a computer screen than RGB; but is a more accurate representation of the final result once printed.
We require your files to be uploaded in an industry standard format. We accept the following file formats: PDF, TIF, JPG, EPS. We also accept packaged Adobe Illustrator, InDesign, Photoshop files. We accept Microsoft Word, Publisher, Powerpoint Documents or similar files by converting them to an industry standard graphic format like PDF. By uploading your artwork in one of these formats, you ensure a smooth setup and proofing process, that allows us to maintain the best quality for your print job and ensure that you receive it in a timely manner.
Rich Black vs 100% Black
Large black areas or fonts bigger than 36 points should use Rich Black which stops areas appearing gray. Rich Black is created with 30% Cyan, 30% Magenta, 30% Yellow, 100% Black. This setup will keep black areas looking rich and bold. For best results with regular body text, do not use Rich Black. Instead, setup your text as 100% Black (0% Cyan, 0% Magenta, 0% Yellow, 100% Black).
Outline your Fonts
We might not have the same fonts that you have on your computer. To avoid any issues with printing, it is best to outline your fonts. When saving your files in a vector based program (Illustrator, InDesign, Quark, CorelDraw) please outline your fonts. This will convert them to a vector image, will not effect the clarity and will allow us to see the same text as you see on your screen.
A Celloglaze is a thin layer of plastic that is laminated ontop of the paper. This adds to the durability and vibrancy of your prints. Celloglazes are available in a Matte, Gloss, or Velvet (Looks like Matte, but has a velvet texture). Our special finishes include Foil, Spot UV, Raised Spot UV, or Embossing. You should choose the best finishes based on your application. For example, if you want to write on your Business Cards with a pen, do not choose Gloss Celloglaze, because it will cause the pen ink to smudge. In this case a Matte or Uncoated paper stock would suit best.
The paper is the most important part of your print job, and should be the first thing you decide. For example, a Postcard would be more effective on a card stock, rather than a lightweight paper. The main difference between a Card and Paper is thickness. Paper thickness is measured in GSM (Grams per Square Metre). Generally speaking, anything between 0-200GSM is classified as ‘Paper’, whereas anything over 200gsm is classified as ‘Card’. Want to feel the difference? Order a Free Sample Pack today.
Save time with your designs by using our free printing template. Each template is a blank file, setup with the exact bleeds and margins, assuring your project turns out precisely accurate. Our templates are available in a range of formats for the leading Image Editing software including Adobe Photoshop, Adobe Illustrator & Adobe Acrobat formats. Head on over to our Template Repository to download your template now.
AI – PDF – PSD – EPS